Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Fixophones offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
|
Standard delivery Get it in 3-5 working days |
|
|---|---|
|
Orders over £100: All day delivery. Order anytime: |
FREE |
|
Orders under £100: All day delivery. Order anytime: |
£5 |
|
Weekday time slot from 12noon - 5pm. Order by 9pm. |
£10 |
|
Next day delivery Get it next day, 7 days a week |
|
|---|---|
|
All day delivery. Order by 9pm. |
£5 |
|
Weekday time slot from 12noon - 5pm. Order by 9pm. |
£10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
|
Standard delivery Get it in 2 working days |
|
|---|---|
|
All day Delivery from 7am - 8pm. Order anytime: |
Fromu£20 |
|
Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From £35 |
|
Next day delivery it next day on weekdays |
|
|---|---|
|
All day delivery from 7am - 8pm. Order by 7pm: |
Fromu£30 |
|
Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From £45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the Fixophones online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
We offer a wide range of smartphones, tablets, laptops, accessories, and smart gadgets. You can also find refurbished devices and certified pre-owned items at affordable prices.
Yes, our technicians specialize in repairing smartphones, tablets, and laptops. We handle issues like screen replacement, battery problems, charging faults, and software fixes.
Absolutely. We buy used and pre-owned devices in good condition. Simply share your device details with us, and we will offer you a fair market price.
Browse through our catalogue, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase easily.
Yes, all new products come with a manufacturer’s warranty, while refurbished devices include our store warranty for peace of mind.
Affordable mobiles, accessories and expert repairs
At FixoPhones, the story isn’t just about selling phones or fixing devices it’s about building trust in technology. Imagine a customer walking in, unsure whether to repair a broken screen, buy a new phone, or trade in an old one. The decision isn’t always clear, and the wrong experience can leave them frustrated. That’s why FixoPhones exists: to simplify technology, to bridge the gap between what people need and what actually works best for them. We’re not only a store; we’re a partner in making those everyday tech choices easier, clearer, and more reliable.
But what happens when there’s no proper support, when repairs take too long, or when second-hand phones don’t deliver on their promise? Customers lose faith, and technology feels like a burden instead of a tool. At FixoPhones, we flip that experience. Through clear communication, transparent processes, and a focus on both quality products and expert repair services, we make sure no one leaves confused or disappointed. Whether it’s a shiny new smartphone, a carefully refurbished laptop, or a same-day repair that saves the day, we combine retail and service into one seamless solution. That’s the FixoPhones way tech made simple, affordable, and dependable.